An in-house or cloud based service is now available to mobile operators for monitoring quality of service for critical communications for IoT devices.
The recently launched LinqUs IoT Quality of Service (QoS) offering from Gemalto enables mobile operators to monitor the cellular QoS of smart objects in real time. This ensures the most reliable connectivity, which is essential for any successful Internet of Things and M2M application. LinqUs IoT Quality of Service provides instant network status and analysis, and immediately highlights any issue by ensuring a rich array of data is readily available and accessible.
The service is ideally suited to a wide range of use cases, including automotive, fleet management, smart grid, alarm panels and connected PoS (Point of Sale) applications. Mobile operators can provide their device manufacturer and service provider clients with clear visibility of network and connectivity performances, facilitating Service Level Agreements and creating a highly effective means of differentiation.
LinqUs IoT Quality of Service can be deployed on the operator’s premises or in the cloud for fully outsourced management by Gemalto. Real time data is gathered via IoT QoS clients embedded in the device. All the information gathered by LinqUs IoT QoS is available via tailored Advanced Analytics, Customer Service and Service Level Agreement measurement dashboards. These feature an at-a-glance overview of the connectivity status of an entire fleet of devices, along with comprehensive reporting and map views.
“Reliable connectivity is the foundation of successful investment in the IoT sector,” said David Buhan, Senior Vice President of Mobile Subscriber Services for Gemalto. “According to the Telecoms.com Annual Industry Survey 2016, more than 90% of operators believe they need to extend monitoring of their customers’ experience to cover expanding IoT services. LinqUs IoT Quality of Service gives them the ideal tool to analyse performance, demonstrate their capabilities and deliver outstanding levels of service to clients.”